Service Architecture

Retainer-Based Readiness, Not Just Transportation

TKL's service stack is organized into custody moves, recurring compliance subscriptions, and asset-light scale—supporting repeatable, controllable, and underwriting-safe revenue streams.

Core Service Families

Four service tiers designed for uptime-critical operations with documented custody and audit-ready performance.

Tier 0

Uptime Core Response (Retainer)

Fixed monthly retainer that funds SLA readiness, compliance posture, and rapid-response capacity. This is TKL's flagship service and primary revenue driver.

What's Included

  • Contracted coverage window (8×5, 16×6, or 24/7)
  • Guaranteed response times within defined micro-zones
  • Allocated move capacity (8-12 scheduled + 2-4 emergency per month)
  • Dedicated dispatch priority
  • Full Proof Pack documentation on every move

Pricing Structure

Tier 0A — Tier-1-Adjacent: $12K-$18K/month (8×5), $22K-$32K/month (16×6)

Tier 0B — Direct Fab Support: $22K-$35K/month (16×6), $45K-$85K/month (24/7)

Tier 0C — Data Center Mission-Critical: $22K-$35K/month (16×6), $45K-$85K/month (24/7)

Tier 1

Halo Call-Out (Spot)

Urgent, on-demand custody moves for downtime escalations, emergency swaps, and unplanned exceptions. Priced at a premium to reflect priority dispatch and expedited documentation.

What's Included

  • Urgent custody move with full Proof Pack documentation
  • Exception narrative if applicable
  • Priority dispatch queue
  • Guaranteed response within contracted SLA windows
  • After-hours availability

Pricing Structure

$1,350 base per move (within service zone, up to 20 loaded miles)

Mileage overage: $6 per loaded mile

After-hours premium: +$200

Heavy/sensitive handling: +$150

Enhanced seal protocols: +$75

Tier 2

Secure Shuttle (Scheduled)

Repeatable inter-site runs and milk runs built around uptime rhythms. Scheduled loops provide cost-effective transportation for predictable moves while maintaining custody documentation.

What's Included

  • Fixed pickup windows
  • Custody documentation at each stop
  • Serialized seal protocols
  • Route-specific SOPs
  • Ideal for depot-to-site flows and inter-facility transfers

Pricing Structure

$9,500-$18,000 per loop per month

Pricing depends on frequency, route density, and window compliance

Target gross margin ≥30%

ACN

Control Tower (Asset-Light Scale)

Authorized Carrier Network enables TKL to scale capacity without proportional fleet capital expenditure. TKL manages vetted partner carriers under TKL custody SOPs.

What's Included

  • Vetted carrier network with TKL-approved SOPs
  • Dispatch coordination and load assignment
  • Proof Pack documentation managed by TKL
  • Quality oversight with performance scorecards
  • Surge capacity during peak periods

Pricing Structure

15-25% markup on partner carrier base rates

Pricing depends on complexity and documentation requirements

Asset-light model improves return on invested capital

Optional Premium Modules

Expand your service package with high-margin recurring subscriptions and specialized capabilities.

Uptime Audit Pack Portal

High-margin recurring subscription providing self-service access to Proof Packs, Evidence Vault retention, and automated exports.

$1,800-$3,600/site/month

Micro-Cage Storage

Secure on-site storage with access control, environmental monitoring, and custody documentation for critical spare parts.

$2,400-$4,800/site/month

UCCS Pro Micro-Climate Compliance

Temperature telemetry exports, excursion reporting, and micro-climate compliance artifacts for bio-logistics and cold chain.

$5,400/site/month ($64,800 annualized)

Access Desk Services

Badging coordination, visitor management, and facility access documentation for high-security environments.

Custom pricing based on scope

Start with a 90-Day Readiness Trial

Fixed-fee pilot at $15,000 for up to 10 Tier 1 moves. Full custody workflow with Proof Packs and weekly performance reports to procurement and facilities teams.